Case Study: a clinical research provider achieves more confidential patient payments with Caxton

Clinical Research Provider - Customer Case Study

A clinical research provider near Manchester faced the challenge of improving its non-medical services and automating payment processing for clinical trials, with a critical focus on safeguarding sensitive patient data. They were already using Caxton for expense management and sought to leverage this relationship to enhance their data handling and confidentiality measures.

Working with a third-party agency, Caxton implemented a solution utilizing several of its APIs in conjunction. This automated the movement of funds between accounts and facilitated transfers, all while safeguarding patient data by securely storing bank details. The results for the clinical research provider included a streamlined service and the successful automation of their payment processes, ensuring patient confidentiality was maintained.