CAVALLO
6 Case Studies
Case Study: LightBulbs.com achieves zero-downtime credit card processing with Cavallo and Square
A CAVALLO Case Study
LightBulbs.com - Customer Case Study
LightBulbs.com, a major online retailer, was facing significant challenges with frequent downtime from their credit card gateway, which risked lost sales from their over $10 million in annual transactions. They sought a new, more reliable solution that combined a gateway and processor into one service, leading them to partner with vendor CAVALLO and its integrated SalesPad and Square solution.
By implementing CAVALLO's integration, LightBulbs.com achieved its primary goal of eliminating downtime, experiencing zero outages since going live. The solution streamlined their checkout and call center operations, making credit card processing seamless and incredibly easy to use, which drastically reduced training time for new staff. The team at CAVALLO provided world-class support, and the results allowed LightBulbs.com to efficiently manage their high volume of transactions and support continued growth.
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LightBulbs.com
Paul McLellan
President