Case Study: Worcestershire County Council improves traffic flow and public engagement with CausewayOne Network from Causeway Technologies

Worcestershire County Council optimising traffic flow and enhancing public engagement

Worcestershire County Council faced challenges in managing its extensive highway network, including inefficient coordination of road works, difficulty resolving public reports of disruption, and managing traffic flow around events. They were using manual processes like spreadsheets and pre-defined inspection routes. To enhance network reliability, they turned to their existing vendor, Causeway Technologies, and implemented its CausewayOne Network platform, specifically the Traffic Insights solutions.

By using Causeway's solutions, including Traffic Replay and Network Monitor, the council could analyze historical and real-time traffic data to swiftly identify the causes of congestion and resolve public queries. The implementation streamlined workflows, reduced the number of public inquiries, and improved traffic management for both daily operations and special events. Causeway Technologies provided the tools that enabled more efficient permit coordination and enhanced public communication through an embedded map on the council's website and social media channels.

Worcestershire County Council

Jon Fraser

Head of Highways Engagement