Case Study: Northumberland County Council improves highways transparency and secures £3.5m funding with CausewayOne

Northumberland County Council cuts insurance claims 76% with Causeway Technologies

Northumberland County Council, which manages a large and diverse road network, faced challenges due to legacy systems and data siloes that made operations slow and reactive. To modernize its highways service, the council partnered with Causeway Technologies to implement CausewayOne Asset Management and CausewayOne Asset Strategy, seeking a single source of truth for its data.

By implementing Causeway's connected solutions, the council created a unified system for operational delivery and strategic planning. The results for Causeway's customer included a 76% reduction in insurance claims, a 53% year-on-year reduction in reported issues, and the securing of £3.5m in new funding, all while handling a quadrupling of public reports with no extra staff.

Northumberland County Council