Case Study: Wigan Council achieves greater highways asset management efficiency with Causeway Horizons

Causeway Horizons drives operational efficiencies in highway management for Wigan Council

Wigan Council faced the challenge of managing its £1.6bn highway network, which required efficient maintenance to ensure public safety and support economic growth. Their existing processes for asset management and data analysis were slow and cumbersome, relying heavily on manual data entry into spreadsheets. To address this, the council turned to vendor Causeway Technologies and began implementing its Causeway Horizons asset management solution.

The solution from Causeway provided a centralized, visual platform for lifecycle planning and defect mapping, driving significant operational efficiencies for Wigan Council. The results included an improvement in road condition performance for the same spend, a projected saving of £17,000 per year on processing work tickets, and a stronger position to win government funding. Causeway's tools also enabled more robust defence against insurance claims and provided the data needed to secure a Band 3 rating, worth an estimated £2.7 million in funding over five years.

Wigan Council

John Williams

Technical Manager (Highways)