Case Study: Plymouth City Council improves environmental services with CausewayOne Asset Management from Causeway Technologies

Causeway Alloy's digital transformation of Plymouth City Council's environmental services

Plymouth City Council sought to modernize its environmental services, including grounds maintenance, tree management, street cleansing, and playground inspections. Their challenge was to replace inefficient paper-based processes to improve response times, prioritize public safety, and reduce the administrative burden on staff. The council partnered with vendor Causeway Technologies to implement its CausewayOne Asset Management solution.

Causeway Technologies implemented a connected digital system that automated workflows, from citizen reporting to job completion. The solution provided a mobile app for inspectors and unified data across all services. The results were significant: a 56% reduction in calls about grass cutting, a weekly saving of 100 hours on litter bin collections, and a 50% time reduction on playground inspections, allowing resources to be reallocated to more critical tasks.

Plymouth City Council

Liam BrennanInformation

Management Systems Officer