Case Study: APRR improves non-conformity tracking with Causeway Ermeo from Causeway Technologies

APRR's handling of non-conformities with Causeway Ermeo

The French motorway operator APRR faced challenges in efficiently handling over 18,000 annual interventions and maintaining its Afnor certification. Using paper forms for audits and non-conformity tracking made it difficult to prioritize critical actions, provide timely audit reports, and maintain a clear view of resolution timeframes. They sought a digital solution from Causeway Technologies to address these issues as part of their broader digital transformation program.

Causeway Technologies implemented its Causeway Ermeo solution, a web and mobile platform that digitized APRR's field operations. This solution allowed agents to instantly report and track the resolution of non-conformities, replacing paper forms. The results were significant, including 100% data traceability for ISO certification, a 70% decrease in intervention rates due to better prioritization, and 100% of equipment being inspected. APRR was highly satisfied with the solution's impact and accelerated its deployment across multiple use cases.

APRR