Case Study: Torfaen County Borough Council streamlines highways and street lighting with CausewayOne Asset Management from Causeway

Torfaen County Borough Council streamlines highways and street lighting with CausewayOne Asset Management

Torfaen County Borough Council, a local authority in South Wales, faced challenges in managing its highways and street lighting due to an outdated, modular system and paper-based processes. The reliance on this legacy software and manual workflows created complexity, delayed updates, and hindered responsive service delivery. To modernize its operations, the council partnered with Causeway Technologies to implement CausewayOne Asset Management.

By deploying Causeway Technologies' CausewayOne Asset Management, the council transitioned to a unified, map-based platform that enabled real-time job updates and mobile working. The solution eliminated paper tickets, streamlined asset management, and provided live dashboards for better visibility. The measurable outcomes included over 6,000 digital job tickets raised in the first year, significant time and paper savings on inspections, and more efficient processing of insurance claims with full audit trails.

Torfaen County Borough Council