Case Study: Surrey County Council improves bus route coordination with CausewayOne Network from Causeway Technologies

Driving a new era of bus travel Surrey County Council’s BSIP vision brought to life with CausewayOne Network

Surrey County Council faced a significant challenge in managing the impact of over 2,500 monthly street-works permits on its extensive bus network, which serves as a vital commuter link to London. Their manual, email-heavy process made it difficult to proactively identify conflicts between roadworks and bus routes, leading to service disruptions and reliability issues for passengers. To support their Bus Service Improvement Plan (BSIP) ambitions, the council sought a data-driven solution from Causeway Technologies.

The council implemented the Route Manager module from CausewayOne Network. This solution provided a unified digital interface that integrates bus-route mapping with street-works data, enabling real-time clash detection and automatic alerts for bus operators. With Causeway's technology, Surrey County Council can now proactively manage permit approvals and mitigate disruptions, leading to anticipated benefits including reduced congestion, faster journey times, and greater public confidence in the bus service as they work towards their BSIP goals.

Surrey County Council