Case Study: California Child Care Resource & Referral Network helps families find trusted child care with CauseLabs

California Child Care Resource & Referral Network launches My Child Care Plan in 6 months with CauseLabs

The California Child Care Resource & Referral Network, a nonprofit organization, faced the challenge of California's fragmented child care information, which was spread across incomplete and outdated local sites. They needed a centralized, user-friendly platform to connect parents with trusted providers using their comprehensive database. They partnered with vendor CauseLabs to develop a child care website.

CauseLabs implemented a human-centered design process to build the My Child Care Plan website. The solution included features for provider profile management and data visibility controls. The result is a vital statewide resource where over a thousand providers have claimed profiles and parents use it to research licensing information. CauseLabs successfully delivered the project on time despite a significant mid-development data source shift.

California Child Care Resource & Referral Network