Case Study: Large Capital Equipment Company achieves 54% increase in daily orders with CaterTrax Take‑Out solution

Large Capital Equipment Company - Customer Case Study

The foodservice department of a large capital equipment company on the US West Coast that supports several thousand on-site employees needed a safe, fast way to continue serving essential workers after COVID-19 canceled catered events and sent 90% of customers remote. They turned to CaterTrax and its Take‑Out offering, implementing the Meal Replacement function to meet immediate operational and safety needs.

CaterTrax deployed Meal Replacement in under two weeks, providing mobile pre‑ordering, automatic payment confirmation, contactless on‑site drop‑off and highly customized menus. The solution scaled across 4 buildings and 16 breakrooms, produced a 54% increase in daily orders within six months, delivered more than 12,000 meals in ten months, and eliminated cash exchanges through contactless online ordering.