Case Study: Leading Aerospace Company achieves increased revenue and customer satisfaction with CaterTrax Take-Out Module

How a CaterTrax partner increased their revenue and customer satisfaction at an aerospace company based on the flexibility and tools offered with the CaterTrax Take-Out Module

Hospitality 101, Inc., a CaterTrax partner managing corporate foodservice for a renowned Fortune 500 aerospace company, struggled to reach employees spread across an eight‑mile campus. Remote research buildings, short 40‑minute lunches and desk‑bound staff meant many customers could not access the four partner cafés, so Hospitality 101 turned to CaterTrax and its Take-Out Module to bridge the gap.

Hospitality 101 implemented the CaterTrax Take-Out Module at three campus drop‑off zones with refrigerated coolers, a dedicated production/delivery team and a focused cold‑menu to preserve quality. Using CaterTrax’s solution they captured previously unreachable customers, strengthened their brand and—consistent with CaterTrax reporting—achieved roughly a 15% increase in sales revenue, number of orders and order size, while maintaining café pricing and improving customer satisfaction.