Case Study: America’s Largest Food and Hospitality Provider achieves tenfold sales growth and streamlined order management with CaterTrax

CaterTrax Simplifies Corporate Foodservice with Multiple Catering Solutions

One of America’s largest food and hospitality providers—a corporate foodservice management operation with six production locations handling about 100 catering events per month—struggled with manual order management, handwritten notes and spreadsheets that caused missed details, lost sales and wasted time. They chose CaterTrax and its TRAX Platform Catering Solutions to replace chaotic processes and provide a scalable web-based ordering and back-of-house system.

CaterTrax implemented three integrated Catering Solutions on the TRAX Platform, consolidating menus under a single URL while preserving location-specific rules, enabling filtered calendars, roll-up reporting and straightforward order edits. As a result, the client reported a tenfold increase in sales, hours saved weekly through automated order tracking, improved employee morale and higher customer satisfaction—demonstrating measurable operational and financial impact from CaterTrax’s solution.