Case Study: Catering By Michaels achieves improved profit margins and digitized production with Caterease

Catering By Michaels - Customer Case Study

Catering by Michaels is a large, award-winning full-service catering company in Chicago with more than 30 years in business. Facing recurring production inefficiencies—like forgotten serving items—and wanting an easy-to-use, Office-like software (they even tried building their own), they sought a solution to streamline operations and reduce costly mistakes.

They implemented Caterease, whose familiar interface and packing-list (“required items”) feature digitized production and reduced missing items at events to less than 4%. A direct integration with their existing Cost Guard menu/costing system provides real-time food-cost analysis, helping boost profit margins and overall efficiency.

Catering By Michaels

Jeff Ware

Director of Operations