Case Study: Tealium achieves faster, more reliable global content delivery with Catchpoint

Using Observability to Drive Agile CDN Strategy

Tealium, a real-time tag management and customer data collection company, needed to guarantee the fastest possible content delivery and accurate end-user rendering data worldwide—including behind the Chinese firewall. Their challenges included investigating and monitoring a multi‑CDN architecture, validating service delivery and SLAs with customers, and benchmarking performance against competitors without introducing performance issues of their own.

Tealium partnered with Catchpoint to run global synthetic monitoring, drill down into CDN performance with waterfall and filmstrip views, and automate alerting and scripting to reduce false positives. Using Catchpoint’s worldwide nodes and analytics, Tealium implemented an agile multi‑CDN strategy, validated performance for prospects and customers, met SLA commitments, and scaled up usage year over year—crediting the tool with measurable ROI and long‑term vendor retention.

Tealium

Mike Anderson

CTO and Founder