Catchpoint
72 Case Studies
A Catchpoint Case Study
Tencent Cloud North America, the Palo Alto arm of China’s Tencent, entered the highly competitive US CDN market where every millisecond counts. To win business and validate its cloud and CDN offerings for prospects and existing customers, the team needed reliable, global performance and availability data—especially visibility that spanned China and other international regions.
Tencent Cloud adopted Catchpoint Full Stack Synthetic Monitoring for its broad global footprint, rich data, customizable dashboards, APIs and automation. Catchpoint enabled objective pre-sales bakeoffs, continuous internal and customer-facing monitoring, and granular troubleshooting; the result was stronger sales engagements, better cross-team collaboration, faster network improvements, growing internal adoption of the tool, and a measurable boost in Tencent Cloud’s ability to compete internationally.
Joshua Johnson
Cloud Solutions Architect