Case Study: Kaspersky Lab achieves 8–10s faster global website performance and higher conversions with Catchpoint

Kaspersky Lab - Customer Case Study

Kaspersky Lab, a global security software provider serving more than 400 million consumers and 270,000 businesses, needed to ensure fast, consistent website performance worldwide. Their customer‑facing sites are complex—multi‑layer architectures, many third‑party elements and single‑page applications (SPAs)—so they required a monitoring solution with broad geographic coverage, multi‑step transaction testing, an intuitive UI for rapid diagnosis, and benchmarking against internal and industry standards.

After an RFP Kaspersky selected Catchpoint for its global nodes, analytics and proactive support. Catchpoint’s Professional Services helped implement Selenium‑based SPA tests, custom metrics (like Perceived Load Time), Hosts & Zones to isolate third‑party impacts, and synthetic testing to evaluate CDNs. Following Catchpoint’s optimizations (e.g., deferring ads, fixing or removing slow tags) Kaspersky shaved about 8–10 seconds off page load times on average and saw corresponding improvements in conversions and revenue.

Kaspersky Lab

Harsha Gunnam

Head Of Global Digital Analytics