Case Study: Cox Automotive achieves centralized monitoring for disparate services with Catchpoint

How Cox Automotive Uses Catchpoint To Centralize Monitoring For Disparate Services

Cox Automotive, a collection of companies including Kelley Blue Book, Autotrader, and Dealer.com, needed a way to centralize monitoring across many acquired businesses with different operating models, support teams, and technical stacks. As the company worked to keep applications healthy for its 40,000+ dealers, it turned to Catchpoint for a centralized monitoring solution to manage critical checks and help ensure a consistent customer experience.

Catchpoint helped Cox Automotive bring monitoring data together through smart dashboards and broad testing locations, making it easier to compare current performance against baseline behavior and troubleshoot issues faster. The result was quicker incident detection and repair, reduced MTTR, and better support for meeting SLAs and avoiding financial penalties.

Cox Automotive

Charles Conley

IT Operations Manager