Case Study: GAIN Capital achieves reliable global trading performance and protects revenue with Catchpoint

GAIN Capital - Customer Case Study

GAIN Capital is a global online trading firm operating across North America, Europe, Australia and APAC with strong footprints in China and Singapore. Because their platform delivers real‑time market data and white‑label services to institutions, every second of downtime or degraded performance threatens revenue and reputation, and they needed end‑user monitoring that could test REST APIs, streaming HTTP, and third‑party services (DNS, CDNs) from locations around the world with reliable alerting.

GAIN partnered with Catchpoint to deploy transaction, DNS and API monitors (with Selenium scripting) and leverage extensive global nodes—including China and Singapore—for true regional visibility. The solution consolidated monitoring into a single analytics and alerting platform, reduced false positives, enabled weekly drill testing, helped quickly diagnose and resolve an Asian CDN DNS issue, and elevated EUM metrics into company reporting and decision making.

GAIN Capital

Ed Wilde

Technical Architect For Trading Systems