Case Study: Cedexis achieves improved global availability and reduced latency with Catchpoint

Cedexis - Customer Case Study

Cedexis, maker of the Application Delivery Platform and the Openmix global traffic load balancer, needed a robust Digital Experience Monitoring solution to guarantee availability, latency, and throughput for B2B customers—especially across challenging international markets (South America, APAC, Africa) and where services depend on third‑party CDNs and cloud providers. Accurate, real‑time measurements from many geographic points were critical to monitor and optimize routing and service quality.

Cedexis partnered with Catchpoint, running 24/7 DNS and HTTP monitors from 600+ global nodes with customizable alerting and shareable public reports. This setup let them quickly pinpoint POP‑level latency and availability issues, troubleshoot vendor problems more efficiently, and reduce false alerts. The partnership delivered greater operational insight and efficiency and produced measurable improvements—for example, a routing correction informed by Catchpoint data cut response time by nearly 50%.

Cedexis

Esteban Esperanza

Lead Ops Engineer