Case Study: 7digital achieves faster song start times and global streaming visibility with Catchpoint

7digital - Customer Case Study

7digital is a B2B digital music and radio services company that provides scalable infrastructure, global music rights and flexible APIs to brands, carriers, broadcasters, automotive partners and retailers. As it expanded into the Middle East, Africa and Asia, 7digital needed to guarantee a premium listening experience—especially reducing Time To First Byte (TTFB) for uncached tracks—and to validate ISP and CDN (Fastly) performance across global markets.

By partnering with Catchpoint, 7digital implemented global monitoring and alerting that correlates external node tests with internal metrics, letting the team see how frequent deployments (up to ten a day) affect TTFB, page load and availability. The result is streamlined, end-to-end visibility that protects revenue and reputation, enables rapid response during peak releases, and ensures consistent high-quality playback for users worldwide.

7digital

Sam Madeley

Head of Technology