Case Study: Coop Norge SA achieves higher employee engagement with CatalystOne Solutions

Coop Norge SA boosts employee survey response rates to 85% with CatalystOne Solutions

Coop Norge SA, the central organization for Norway's cooperative grocery retailers, faced a challenge with its outdated employee survey tool which offered limited insights and required excessive manual effort from HR and managers. To enhance the employee experience and streamline HR processes, they turned to vendor CatalystOne Solutions and implemented its CatalystOne Engage solution for pulse surveys.

The solution provided by CatalystOne integrated seamlessly with Coop's existing HR systems and was delivered via a dedicated employee app. This led to record-breaking employee engagement, including an 85% response rate and over 2,700 actionable comments in a single survey. CatalystOne empowered managers with instant, AI-categorized results and gave Coop Norge SA the tools to make targeted improvements, helping them progress toward their goal of a 20 eNPS.

Coop Norge SA