Case Study: HomeServe builds a self-service data platform with CastorDoc and Keyrus

Homeserve Builds a Self-service Data Platform with CastorDoc and Keyrus

Homeserve France, a major home repairs and maintenance specialist, faced challenges in scaling its data operations. Their data team was overwhelmed by manual reporting requests, slow onboarding due to poor documentation, and inconsistent metric calculations across departments. To address this, they partnered with CastorDoc to implement a data catalog and governance platform.

The solution with CastorDoc established a 'Citizen Data Analyst' model to democratize data access. CastorDoc automated documentation, provided data lineage for impact analysis, and integrated with their BI tools. This resulted in new data team members onboarding in under three hours instead of a week and impact analyses that now take minutes instead of hours. CastorDoc became the technological backbone of Homeserve's self-service data strategy.

HomeServe

Thibaut Gadiolet

Chief Data Officer