Case Study: Nielsen Holdings stops double-digit healthcare cost increases with Castlight Health

Nielsen puts a stop to double-digit healthcare cost increases

Nielsen, a global information and analytics company, was facing unsustainable healthcare cost inflation of 17–20% annually. Despite rolling out consumer-directed health plans and other benefits, the company needed a way to give employees clear, upfront cost and quality information so they could make better healthcare decisions and help control spending.

Nielsen implemented Castlight’s health benefits platform to integrate its benefits into a single, mobile-friendly experience that delivers personalized cost and quality data. Since launch, 53% of employee households have registered, 61% return annually, and users average nine searches per month—improving consumer decision-making, engagement, and Nielsen’s ability to manage healthcare expense trends while enhancing the employee experience.

Nielsen Holdings

Brendon Perkins

Vice President–Global Benefits and Mobility