Case Study: Kroger achieves personalized employee health engagement with Castlight Health

Kroger Empowers Employees to Make Healthcare Decisions

Kroger partnered with Castlight Health to improve employee health and wellbeing across its 1,300+ stores in 24 states, while keeping healthcare spending under control in a low-margin business. The challenge was helping associates find quality care, understand their benefits, and receive more personalized guidance at scale.

Castlight Health used search, claims, and eligibility data to deliver timely, relevant recommendations and targeted outreach for at-risk groups, promoting benefits and services like Kroger Little Clinics. The results included 91% of employees reached with gap-in-care notifications, 71% engagement with targeted communications, 81% of visits via mobile, and a 100 NPS.

Kroger