Case Study: Ferguson achieves medical cost savings and higher engagement with Castlight Health

Ferguson Achieves Medical Cost Savings and Engages Associates with Castlight Complete

Ferguson, a nationwide retail distributor with more than 26,000 associates, needed a simple, high-quality benefits experience that could engage a widely distributed workforce and help employees better manage care and medical costs. Working with Castlight Health and its Castlight Complete platform, Ferguson aimed to improve wellbeing engagement, guide associates to appropriate care, and support those on consumer-directed health plans with more personalized support.

Castlight Health helped Ferguson launch Castlight Complete with a strong open-enrollment rollout, incentive-based preventive care and wellbeing campaigns, and mobile-first multichannel communications. The result was strong adoption and measurable impact, including an 88% program activity rate, 25% of associates receiving a preventive care visit, a 68% 90-day return rate, and 1.1% medical cost savings.

Ferguson