Case Study: Leading Service Firm Saves $820K and Cuts Imaging Costs 40% with Castlight Health

Castlight delivers big savings for leading service firm

A privately held, Midwest‑based service company with global operations set a goal to become the category leader and identified employee retention, health, and benefits as critical to that strategy. Facing rising healthcare costs, the firm sought to upgrade its benefits and wellness offerings to keep employees healthier, more satisfied, and easier to attract and retain while lowering expenditures.

In 2013 the company rolled out a full‑replacement high‑deductible CDHP for 10,000 employees and implemented Castlight’s health benefits platform to provide price transparency, provider quality data, mobile access, and integration with wellness programs and incentives. Castlight users experienced an 8% lower cost trend—about $820,000 saved over two years—with 40% lower imaging costs, 11% fewer ER visits, and roughly 10% lower lab and office‑visit costs; employee registration rose from ~50% to over 60% and mobile usage increased fivefold.