Case Study: South East Water strengthens PII discovery and privacy risk management with Castlepoint Systems

South East Water completes PII discovery in 3 months with Castlepoint Systems

South East Water, a utility provider serving 1.8 million people in Victoria, Australia, faced the challenge of discovering and managing personally identifiable information (PII) across its systems to defend against increasing cyber threats targeting critical infrastructure. To mitigate risk and meet compliance obligations, they partnered with vendor Castlepoint Systems to leverage its explainable artificial intelligence (XAI) platform for proactive PII discovery.

Castlepoint implemented its solution to discover PII across multiple structured and unstructured systems, including network drives and Microsoft 365, without moving data or disrupting source systems. The project was completed in three months, giving South East Water comprehensive visibility into its data. This allowed them to effectively protect sensitive information and compliantly dispose of data no longer required by law, significantly reducing their privacy risk.

South East Water