Case Study: a longstanding government department achieves consistent records governance and compliance with Castlepoint Systems

a longstanding government department manages 1.5 million items with Castlepoint Systems

A longstanding government department faced significant challenges in managing its vast and complex records environment. With thousands of systems and over a century of operational history, its content was inconsistently managed across Microsoft 365 and on-premises systems, posing compliance risks. The department selected Castlepoint to implement a modern, automated solution for in-place governance.

Castlepoint deployed its platform across all the department's systems, using Explainable AI to automatically classify content, apply retention rules, and assign security classifications. The solution delivered by Castlepoint managed 1.5 million items, registered 14,000 systems, and extracted 38 million key phrases. This provided the department with a consistent, accurate record of its holdings, enabling compliant destruction and retention while validating its approach with the national archives regulator.