Case Study: Wells Fargo achieves dramatic defect reduction and cost savings with CAST AIP

Wells Fargo Retirement Services Invests in Application Quality to Cut Costs and Prepare for Economic Turnaround

Wells Fargo Retirement Services, a business unit managing over $100 billion in assets, faced a highly complex technology environment after multiple mergers and acquisitions. Rapidly changing business needs, mounting regulatory requirements and pressure to cut costs left the IT organization struggling to deliver consistently high-quality, customer-facing applications on time and on budget.

The team invested in the CAST Application Intelligence Platform to gain visibility into legacy assets, consolidate core technologies, improve outsourced productivity and build quality in earlier. Over the program quarterly defect rates fell sharply (SIT defects from 6.31 to as low as 1.19 per 100 resource hours; UAT dropped to near zero; production defects fell to 0.08), and the cost of defects per 100 resource hours dropped from $17,114 to as little as $296—delivering lower maintenance costs, reduced risk and faster, higher-quality delivery.

Wells Fargo