Case Study: Healthcare Organization achieves ongoing telecom savings with Cass Information Systems

How a Healthcare Provider Achieves Ongoing Telecom Savings

A healthcare organization operating a 50-campus hospital system turned to Cass Information Systems to control telecom costs without compromising care. Using Telecom Expense Management (TEM), the customer needed help managing a large and complex telecom environment with tens of thousands of circuits and high invoice volume.

Cass Information Systems processes the organization’s telecom invoices, manages its telecom inventory, and performs detailed telecom auditing and dispute management. By catching both large rate discrepancies and small recurring charges, Cass delivered $2.91 million in savings over five years, including nearly $400,000 in annualized savings in year five, while sustaining positive ROI throughout the relationship.