Case Study: Beauty Retailing Company saves $2 million on telecom spend with Cass Information Systems

How a Beauty Retailer Saved Millions Managing MACDs

Beauty Retailing Company, a beauty retailer with 500 U.S. locations, needed to reduce telecom spend and manage a high volume of moves, adds, changes, and deletes (MACDs) as it expanded. The company also had more than 13,000 invoices a year to process, audit, and pay accurately and on time, creating a significant operational burden.

Cass Information Systems took over MACD management and delivered telecom expense management services including invoice processing and payment, telecom auditing, dispute management, circuit inventory control, and automated chargebacks. With Cass Information Systems, the retailer cut unnecessary services, reduced late-fee spend to 0.005%, saved nearly $2 million annually, and supported growth to 962 locations without a single disconnect.