Case Study: Tyler Technologies achieves consolidated, real-time field consultant scheduling with Caspio

How a Tech Company Synchronizes Field Consultant Schedules Using Low-Code

Tyler Technologies, the largest U.S. software provider focused on the public sector (31 offices, ~$935M revenue, 15,000+ clients), struggled to manage field consultant schedules spread across roughly 40 disparate SharePoint calendars. The fragmented system created scheduling confusion, heavy email traffic, and a year-long search for a workable consolidation solution.

Implementation Manager Jane Grant built a custom calendaring app on Caspio’s low-code platform that synchronized all calendars into a single, real-time online database. The new system eliminated back-and-forth emails, surfaced scheduling metrics previously unavailable, simplified management, and empowered nondevelopers to create further process improvements—with hands-on Caspio support during implementation.

Tyler Technologies

Jane Grant

Implementation Director