Case Study: Barnes & Noble College achieves streamlined operations and faster, more accurate reporting with Caspio

Barnes & Noble College Uses Caspio to Streamline Operations

Barnes & Noble College, which operates 750 campus bookstores and websites serving over 5 million students and faculty, faced slow, paper‑based workflows across Inventory Control, Accounts Receivable, field audits and vendor EDI communications. Relying on Excel/Access, mail and manual data entry created delays, errors and limited visibility, and the teams needed an affordable, cloud-based solution that could be accessed across hundreds of locations with built‑in validations and calculations.

They selected Caspio for its functionality, ease of use and cost; staff built custom, no-code cloud and tablet apps that automated previously manual tasks. The change halved processing time in Accounts Receivable (from six to three weeks) with a 25% reduction in errors, enabled real‑time mobile audit reporting, centralized vendor EDI communications, tightened controls and improved dashboards — freeing store teams to spend more time with students and faculty.

Barnes & Noble College

Troy Wesselius

Operational Controller