Case Study: Fiera Cosmetics simplifies packaging drawback and recovers duties with Caspian

Fiera Cosmetics simplifies packaging drawback with Caspian, covering 750K+ units

Fiera Cosmetics, a creator of premium beauty products, faced a significant operational challenge as tariffs became a serious financial burden. Their search for a duty drawback partner revealed that traditional brokerages offered rigid, punitive fee structures and archaic processes, demanding complex data formats their lean team could not easily provide. They needed a modern partner to help recover costs without overburdening their staff.

Caspian provided a simplified and educational partnership, using their duty drawback service to manage the complexity of Fiera's supply chain. The solution processed over 750,000 units, provided 100% claim visibility from kickoff to payout, and achieved an average one-day turnaround for claim preparation. This transformed drawback into a transparent financial asset, giving Fiera's finance team clear insight and significantly reducing their operational workload.

Fiera Cosmetics