Case Study: Cuyana recovers five years of duty refunds with Caspian

Cuyana recovers 5 years of duty refunds in months with Caspian

Cuyana, a consumer and retail company known for its handbags and accessories, faced a significant challenge when tariff rates tripled on its core products. The company wanted to recover past import duties and strengthen its supply chain strategy through a duty drawback program but lacked the internal expertise and resources to navigate the complex regulations. They partnered with Caspian to implement its duty drawback service.

Caspian’s AI-native platform managed the entire process, auditing over 8,500 export shipments and matching them to eligible imports. The solution recovered five years of import duty refunds in just a few months, unlocking meaningful savings. This outcome was achieved with only about two days of total internal effort required from the Cuyana team, allowing them to secure significant refunds with minimal lift.

Cuyana