Case Study: Caraway recovers six-figure duty drawback with Caspian

Caraway recovers six figures with Caspian

Caraway, a direct-to-consumer kitchenware brand, faced a 300% increase in its effective duty rate and the immense complexity of recovering duty drawback on tens of millions in annual imports. Their lean team lacked the resources to manually process over 3,000 PDF invoices and manage complex product classifications. They partnered with Caspian to use its duty drawback service and overcome this operational burden.

Caspian's AI-native platform automatically ingested and processed all the PDF documents, achieving 95% SKU matching accuracy with entry data. This solution identified and secured six-figure duty recoveries for Caraway with zero additional headcount required. Beyond the financial recovery, Caspian provided the brand with ongoing customs intelligence and compliance capabilities, transforming its strategic approach to tariffs.

Caraway