Case Study: MTD Products achieves 80% deductions automation with Cashbook

MTD automates 80% of deductions with Cashbook

MTD Products, a worldwide leader in outdoor power equipment, was struggling with a highly manual deductions management process. Manually processing over 10,000 deductions per day required a team of eight and trapped significant working capital, as small deductions were often written off. They sought a solution from Cashbook to automate this process and improve efficiency.

Cashbook implemented its Deductions Management Automation module, which used algorithms to auto-assign reason codes, bundle small deductions, and create deductions for short-paid invoices. This solution from Cashbook automated 80% of MTD's deductions, increased repaid deductions by over 40%, and reduced the deductions team headcount from eight to six people, freeing staff for higher-value work and recovering substantial lost revenue.

MTD