Case Study: Seashore Surgery Center achieves fax-free communication and streamlined pre-surgery coordination with Casetabs

Seashore Surgery Center - Customer Case Study

Seashore Surgery Center, a multi-specialty ambulatory facility with 10+ rooms and 20+ specialties, struggled with fragmented communication—missing or illegible faxes, unclear ownership of patient information, and inconsistent pre-surgery coordination. To address these challenges they implemented Casetabs’ Patient Communication solution.

Casetabs centralized patient information and automated communications, enabling one-click schedule verification, shared uploaded documentation, and automated notifications to all care team members. The tailored Casetabs implementation eliminated missing/illegible faxes, improved relationships with physician offices, and ensured automated pre-assessment and insurance verification is completed for every patient.

Seashore Surgery Center

Michelle Federigo

Clinical Director