Case Study: Orthopaedic Surgery Specialists achieves streamlined, safer surgery scheduling and reduced staffing costs with Casetabs

Physician’s Office Solves Case Coordination Inefficiencies With Casetabs

Orthopaedic Surgery Specialists (OSS) in Burbank, CA faced slow, error-prone surgery scheduling that relied on texts, phone calls, voicemails and faxes between schedulers, ASCs, device reps and insurers. To solve this, OSS adopted Casetabs’ cloud-based surgery coordination application for online scheduling and end-to-end case communication.

Casetabs connected all stakeholders (physician office staff, ASC staff, anesthesiologists and device reps), synchronized case data with surgeons’ calendars, provided a dashboard and proactive alerts, and required no hardware or extensive training. As a result, Casetabs enabled OSS to reduce schedulers from five to three, lower administrative costs, improve real-time documentation to reduce the risk of “never events,” and free staff to focus on patient engagement and marketing.

Orthopaedic Surgery Specialists

Raymond Raven

Chief Executive Officer