Case Study: Ophthalmology Surgery Center of Dallas achieves faster patient communication and improved anesthesia coordination with Casetabs

Ophthalmology Surgery Center of Dallas - Customer Case Study

Ophthalmology Surgery Center of Dallas, a 9-room ophthalmology ASC in Dallas, TX, was struggling with patient wait times and keeping family members informed while patients were in surgery. They selected Casetabs’ digital communication board for the lobby to provide real-time visibility into the schedule and status updates.

Casetabs implemented the lobby digital communication board, centralizing status information so teammates and family members could see updates immediately. The center saw increased teammate communication, greatly improved coordination with anesthesia (reducing repetitive calls and enabling anesthesia to plan case coverage), and better management of patient wait times since deploying Casetabs.

Ophthalmology Surgery Center of Dallas