Case Study: Gold Coast Surgicenter achieves streamlined, error-free case submissions and automated vendor-rep coordination with Casetabs

Gold Coast Surgicenter - Customer Case Study

Gold Coast Surgicenter, a four-room ambulatory center in Chicago specializing in orthopedics, OB/GYN and plastics and working closely with Midwest Orthopaedics at Rush, faced a critical logistics challenge: nearly every orthopedic case required medical device vendor reps and each physician used different reps, making rep assignment and paperwork management tedious and error-prone. To address this, Gold Coast Surgicenter chose Casetabs.

Casetabs implemented its case-management app so physician offices can electronically submit cases with all required documents, eliminating illegible faxes and manual re-entry. Vendor reps are assigned at booking and receive automatic notifications of any date or time changes, freeing the materials manager from continuous updates. By using Casetabs, the center streamlined communication, reduced scheduling errors, and cut administrative workload through automated vendor coordination.

Gold Coast Surgicenter