Casetabs
22 Case Studies
Case Study: El Mirador Surgery Center achieves faster patient flow with Casetabs
A Casetabs Case Study
El Mirador Surgery Center - Customer Case Study
El Mirador Surgery Center, a Palm Springs, CA ambulatory center with 6 operating rooms and 4 procedure rooms (10+ rooms) serving spine, pain, ENT, GI, OB/GYN, ophthalmology and plastics, turned to Casetabs to improve patient flow. Finding patients and knowing the status of each case had become a challenge, producing numerous overhead pages, unnecessary delays, and limited communication with patients and family in the waiting room.
Casetabs implemented its surgery board solution (Casetabs Surgery Coordination) and waiting-room display with text alerts to streamline coordination and communication. As a result, patients move through the center faster, staff have more time to focus on care, the facility is much quieter, and patients and family members respond positively to the waiting room board and text alerts—reducing overhead pages and unnecessary delays while improving throughput and patient experience.
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