Case Study: Community Surgery Center of Glendale achieves improved patient communication and operational efficiency with Casetabs

Community Surgery Center of Glendale - Customer Case Study

Community Surgery Center of Glendale, a four-room ASC in Glendale, CA serving ortho, ENT, OB/GYN, ophthalmology and plastics, struggled with an exceptionally busy waiting room and constant patient/family inquiries about case status. Staff in the back were also paging and walking around to update clinicians and patients. Casetabs addressed this communication bottleneck with their digital surgery boards and simple mobile app.

Casetabs deployed waiting-room digital boards and mobile schedule access so patients and families can see case progress at a glance and staff can view all cases on back-of-house boards or the Casetabs app. The result: improved patient communication scores, a quieter center with fewer pages and less scrambling, and better scheduling efficiency thanks to remote access to the schedule.

Community Surgery Center of Glendale