Case Study: a major defense agency boosts FOIA response and eDiscovery efficiency with Casepoint

How Casepoint Helped a Major Defense Agency Modernize Its FOIA and eDiscovery Response

The office of general counsel for a major defense agency faced challenges in fulfilling FOIA requests, improving cross-agency collaboration, and meeting rigorous DOD security authorization requirements (IL5 and IL6). Their manual processes for legal holds and data review were inefficient, creating a significant backlog. They partnered with Casepoint to implement its secure eDiscovery SaaS solution to modernize their approach.

Casepoint achieved IL5 and IL6 authorization from DISA, making it the only data discovery SaaS platform certified to handle the DOD's sensitive information. The solution provided automated legal hold workflows, improved data analytics, and enabled secure cloud-based collaboration. As a result, the agency increased its annual FOIA response productivity by 217% and realized significant efficiency gains across legal holds, reporting, and time-to-insight.