Case Study: McMaster University boosts case management efficiency and reduces risk with Case IQ

McMaster University manages cases involving up to 10 people with Case IQ

McMaster University, a leading Canadian research institution, faced significant challenges with its outdated in-house case management system. The increasing volume and complexity of cases related to human rights, equity, and gender-based violence created a high risk of details being missed. The university needed a more robust, scalable solution to manage this growing caseload effectively, leading them to seek out Case IQ.

By implementing Case IQ's case management platform, McMaster gained a flexible and user-friendly system. The solution streamlined complex investigations, enabled proactive risk management through data tracking, and improved collaboration across departments. This resulted in more efficient case handling, data-driven decisions for targeted training, and a heightened ability to provide reliable support to the university community, significantly reducing institutional risk.

McMaster University