Case Study: The Mac Credit Union achieves razor-focused, regulator-ready strategy execution with Cascade

The Mac Credit Union Use Cascade Across Their Entire Business to Keep Them Razor-focused on Strategy

The Mac Credit Union, a Sydney-based credit union serving 18,000 members, needed a way to capture and evidence their strategic plan for regulators while maintaining their internal culture of openness and collaboration. Faced with version-control and visibility problems using Excel and Dropbox, they adopted the Cascade strategy execution platform to balance transparency with confidential storage and keep the organisation focused on high-value strategic work.

Cascade was implemented across the entire business as the single source of truth for strategy, with staff routinely logging in to update and review progress and leadership using the platform to embed strategy into day‑to‑day operations. The result was stronger regulatory confidence, clearer organisational focus, and a centralised home for growth plans; Cascade’s success at The Mac has led to rollouts at many other credit unions globally and about five client referrals from The Mac’s CEO.

The Mac Credit Union

David Cadden

Chief Executive Officer