Case Study: Meadowhall improves HR efficiency with Cascade HR

Meadowhall - Customer Case Study

Meadowhall Shopping Centre, a large Yorkshire retail centre with 300+ staff, needed a better way to manage HR than spreadsheets and paper-based processes. Its HR team struggled with time-consuming personnel administration, leave and sickness tracking, limited training records, and slow management reporting, while also needing a secure system to support Investors in People. Cascade HR’s human capital management software was chosen to replace the basic system and streamline HR operations.

Cascade HR implemented a fully integrated HR system covering personnel administration, annual leave, sickness absence, training, recruitment, and intranet self-service. The solution enabled staff to view and update their details online, managers to authorise holidays and record absence, and HR to produce reports in minutes instead of hours. Meadowhall also reported easier adoption through staged training and noted significant time savings, allowing the HR team to focus on more strategic work.

Meadowhall

John Lynch

Meadowhall