Case Study: Waldquelle achieves mobile, centralized CRM efficiency with CAS Software

Waldquelle - Customer Case Study

The mineral water company Waldquelle sought a flexible and customizable CRM solution to centrally manage customer data and digitally streamline its field service operations, including offline access for its sales team. To address this, they partnered with CAS Software and implemented their CAS genesisWorld platform.

By deploying CAS Software's solution, which included mobile apps and offline functionality, Waldquelle empowered its field service team with immediate access to central customer data and automated the management of visit reports and follow-ups. This resulted in significant time savings, secured organizational knowledge, and provided a robust analytical foundation for decision-making, all while supporting the company's growth.

Waldquelle

Robert Puttinger

Field Service Manager