Case Study: The Hänel Gear Factory streamlines customer data management with CAS genesisWorld from CAS Software

The Hänel Gear Factory - Customer Case Study

The Hänel Gear Factory, a manufacturer of precision gears, sought a professional CRM solution to improve correspondence, customer data management, and quote creation while integrating with its existing ERP Infra software. To address these challenges, the company partnered with CAS Software to implement its CAS genesisWorld platform.

CAS Software implemented the standard CAS genesisWorld package with ERP connect and Mobility modules. This solution provided a central data storage system with user-friendly interfaces, which brought increased clarity and efficiency to the customer's processes. The results included more targeted marketing, optimized and digitalized sales processes, and better-informed customer service, with the vendor noting that all employees benefited from faster access to more transparent data.

The Hänel Gear Factory

Stiv Bozic

Sales Manager